Last Updated: 4/11/2023
Thank you for shopping at https://GorilCreations.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Goril Creations Located at M-43, Michigan, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://GorilCreations.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
If the product will be refund, returned or exchanged there will be charge on Shipping Fee of $Cost of Return Label, which would be applied through a total reduced refund or credit.
Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Clearance items, Custom items, Personalized items
You are always required to ship back the items by following the shipping instruction:
When returning items please return item(s) in originally packaging or comparable packaging. Items must be returned undamaged to receive credit. So please make sure items are packaged securely. Return shipping is at cost of purchaser.
CREDIT POLICY
You are given 30 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange to the Goods
In order for the product to be eligible for Credit make sure that these following conditions are met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
Product that are on sale or discounted is not eligible for Credit
We offer 100% return to refund that are processed through Credit and has No Expiry Period. Unfortunately, Credits can’t be used to pay for shipping fees.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: [email protected]
You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.
Generated by ReturnGO policy tool.